Returns and Refunds
We offer a 100% money back guarantee on all website orders, including second hand. In the unlikely event that you are unhappy with your product simply return items with the original packaging and materials. Items must be in new and unused condition. Second hand items must be in the exact same condition as sent by Affordable Golf.
The goods must be returned within 30 days from signing for the goods in order to receive a refund - Please note we do not accept returns for any custom fit items unless they are faulty when delivered.
All products carry a full manufacturer’s warranty. Should there be a problem with the manufacturer’s warranty period Affordable Golf will do everything possible to assist you in taking care of your particular situation. Without agreement from Affordable Golf return shipping charges are the responsibility of the customer. We recommend that the returned items are insured when shipped.
When returning your item, please provide a copy of the original receipt and a note explaining why you are returning your goods.
From the 17/10/2022 all items that are eligible for return will qualify for our extended Christmas Returns. Our extended returns period runs until the 16th January 2023.
All items must be new and unused condition, with tags attached.
Returns will be isssued as a credit note.
How do I return my item(s)?
To return your goods please submit a request using the contact form on our Support Page. A member of our customer service team will then advise you further.
Options to return (UK Mainland only)
Royal Mail - £2.99 size and weight dependent
DPD Drop Off - £5.99
Alternatively you can arrange to return to us by your own courier at your own cost. Please click the support page above to receive a return authorisation number prior to returning any goods.
Non UK Mainland please click the support page above for cost and details on returning.
When Will I Receive My Refund?
Most refunds are fully refunded in 7 - 10 days after we receive and process your return.
Returning Goods Which Come With a Free Gift
Any free goods that come with the item you wish to return for a refund should be returned if unused and in its original packaging. If you have used the free gift then it should be kept and the value will be taken off the balance that will be given back to you.
No Exchange Service
Due to stock avaliability if you are looking to replace the item you have purchased, we advise you to place a new order as we are unable to offer an exchange service. This will allow you to recieve your replacement item sooner.
The customer is responsible for any shipping costs, additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements.
Cancelling Your Order
You have the right to cancel your order within 14 working days, beginning on the day after you receive your goods for a full cash refund, otherwise you will receive a gift certificate to the same value of the goods returned. If the goods have already been despatched they must be returned to us in an unused condition. To cancel an order please contact our support team.