Returns and Refunds
Extended Christmas Returns
With the festive season now here, Affordable Golf want to ensure shopping with us is hassle-free. That’s why from today (5th November 2020) we are offering an extended returns period all the way through to January 15th.
If you are not completely satisfied with your purchase, simply return the goods to us in their original condition/packaging and we will happily issue a credit note or exchange to the value of the goods purchased.
This applies to orders placed between 5th November 2020 - 24th December 2020. Please ensure the item is not visibly worn, damaged, marked or is any condition what we deem the item unsaleable.
Please note, personalised items and custom fit products do not qualify for our extended returns policy.
We offer a 100% money back guarantee on all website orders, including second hand. In the unlikely event that you are unhappy with your product simply return items with the original packaging and materials. Items must be in new and unused condition. Second hand items must be in the exact same condition as sent by Affordable Golf.
The goods must be returned within 14 days from signing for the goods in order to receive a refund - Please note we do not accept returns for any custom fit items unless they are faulty when delivered.
All products carry a full manufacturer’s warranty. Should there be a problem with the manufacturer’s warranty period Affordable Golf will do everything possible to assist you in taking care of your particular situation. If you should need to return an item please contact Affordable Golf by phone or e-mail and inform them of the pending return otherwise a gift certificate will be issued. Without agreement from Affordable Golf return shipping charges are the responsibility of the customer. We recommend that the returned items are insured when shipped.
When returning your item, please provide a copy of the original receipt and a note explaining why you are returning your goods.
Please return all items to:
Affordable Golf Ltd
35 Carlyle Ave
When Will I Receive My Refund?
Most refunds are fully refunded in 2 - 5 days after we receive and process your return.
Returning Goods Which Come With a Free Gift
Any free goods that come with the item you wish to return for a refund should be returned if unused and in its original packaging. If you have used the free gift then it should be kept and the value will be taken off the balance that will be given back to you.
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements.
Cancelling Your Order
You have the right to cancel your order within 14 working days, beginning on the day after you receive your goods for a full cash refund, otherwise you will receive a gift certificate to the same value of the goods returned. If the goods have already been despatched they must be returned to us in an unused condition. To cancel an order please contact our support team.